As retail specialists with deep experience across every vertical, we make life as easy as possible for our retail customers. By partnering with you to understand the existing pain points as well as your growth objectives, we can deliver end-to-end, sophisticated retail technology solutions – which include finding the right products for your business, or developing customised software solutions to propel retail sales and growth. Whether you are looking for new Point of Sale (POS) solutions, developing a new mobile application, or launching an e-commerce offering, we have the specialist skills and unique experience to deliver the most impactful solution in a way that suits your business right now. As South Africa’s largest and most trusted enterprise software specialist in the retail sphere, we manage the entire process for you and provide around-the-clock support – ensuring that you deliver a consistent and world-class customer experience at every touchpoint.
Retail Solutions
POS INSTORE SOLUTIONS
Do you need a new Point of Sale solution to meet the fast-evolving needs of your loyal customers?
Whether it’s an off-the-shelf product or a fully customised POS solution, we can find and implement the right fit. We are specialists in the building, design and integration of a friction-free customer journey, and we carefully manage the integration of advanced POS solutions in a way that removes the risk and pain that often comes with new payment tools.
E-COMMERCE
We partner with retailers to integrate new e-commerce storefronts and features into back-office systems with no interruption to daily operations.
For retailers starting out on their e-commerce journeys, we find the right solutions for your unique operational needs – advising on robust off-the-shelf e-commerce products or building a customised software solution to launch your e-commerce offering.
From highly responsive and optimised mobile applications to sophisticated payment gateways for your e-commerce storefront, we manage the process from end-to-end and make sure that you can continue to focus on what you do best.
INSURANCE SOLUTIONS
We understand that insurance is an important and highly valued feature of the South African retail sector.
By harnessing our vast local retail experience and technology expertise, we make sure that retailers have the capabilities to incorporate insurance solutions at Point of Sale (POS), and we also track and manage the entire claims process.
OMNI CHANNEL EXPERIENCE
As South Africa’s leading enterprise software specialists for retail, we define omnichannel as a fully-integrated approach to commerce, which provides consumers with a unified and seamless shopping experience across all channels or touchpoints.
In addition, a sophisticated omnichannel strategy steps beyond brick and mortar to encompass key elements such as optimised mobile browsing, the endless aisle, queue busting technology, social media and of course, secure payment gateways.
Today, many retailers don’t have a robust strategy or vision to guide the implementation of omnichannel – and too often, take a piecemeal and reactionary approach to shifting consumer trends. As your partner in digital retail transformation, we work closely with you to develop a strategy and solution architecture that will ultimately provide the engaging and unified customer experience that omnichannel offers. This means, for instance, that promotions and discounts offered in-store can be redeemed and translated across your e-commerce storefronts, and your brand look and feel is consistent and engaging across every touchpoint – no matter where or how your customers are interacting with you.
PARTNER IN DIGITAL TRANSFORMATION
At redPanda, we take a partnership approach to all of our engagements with customers. By taking the time to understand your unique pain points, operational challenges and vision for the future, we can design and implement future-proof digital solutions that meet your specific needs.
This might include, for example, consolidating many disparate parts of your technology infrastructure, or replacing legacy systems with advanced Software-as-a-Service (SaaS) solutions to boost the agility and resilience of the overall business.
As enterprise software specialists in the retail sphere, we can design and implement a digital transformation journey that will propel you into the next phase of technology-fuelled growth. Our teams include some of South Africa’s top talent when it comes to software development, architecture design and project management, ensuring that we remove all the headaches that are commonly associated with digital transformation.
MERCHANDISE
As consumers develop more of an appetite for online shopping, many retailers are having to integrate new e-commerce capabilities into existing systems – or replace legacy IT systems with more advanced, responsive and agile retail technology.
As specialists in managing this type of transition, we ensure that retailers can better manage their valuable merchandise by incorporating resilient solutions that drive more accurate and responsive stock management, planning and forecasting.
By incorporating new and future-proof software and solutions that provide real-time insight into stock levels and logistics, for instance, we can immediately unlock powerful efficiencies in your existing supply chain – and ensure that your physical and virtual store offerings are closely integrated and seamlessly aligned.
CREDIT SOLUTIONS
Given that credit plays such a unique and integral role in the South African retail landscape, we provide advanced and well-supported technology solutions to serve this critical function for our retail customers.
From building credit-granting capabilities within secure Point of Sales systems to managing debtors’ books, we make sure that you have the most efficient and robust technology in place to provide seamless and attractive credit solutions to your loyal customers.
AWARDS
